With a clear understanding of who is involved in the process, it becomes easier to identify the key steps that need to be modeled. These are typically the most critical activities that drive the overall success of the process. By focusing on these key steps, organizations can prioritize their efforts and resources more effectively.
One of the key benefits of business process modeling is that it allows organizations to identify bottlenecks and inefficiencies in their current workflows. By mapping out each step of a process in detail, stakeholders can pinpoint areas where resources are being wasted or where tasks are taking longer than necessary. This insight enables them to make informed decisions about how to restructure their processes for maximum efficiency.
Events are triggers that initiate or terminate a process or activity within a BCS model. They can be external events, such as customer requests or market changes, or internal events, such as system alerts or employee actions.